Pricing & Hidden Fees

Transparency You Can Trust

At By Design Commercial Moving Solutions, we believe transparency isn’t optional – it’s essential. We know that relocating your business involves significant planning and budgeting, and the last thing you need are unexpected costs or confusing invoices. Our commitment is simple: no surprises, no hidden fees — ever.

How We Determine Cost

Every move is different — so our pricing reflects your specific project scope, not a one-size-fits-all rate. We offer clear, written estimates tailored to your business needs:
  • Hourly Rate: Ideal for small or local moves where time is the main factor.
  • Flat Rate / Project Pricing: For large-scale relocations, installations, or multi-day projects.
Our Project Managers will conduct a free on-site or virtual assessment to evaluate:
  • The size of your space and inventory
  • The type of furniture and equipment being moved
  • Access conditions (e.g., stairs, loading dock, elevators)
  • Timing and scheduling needs
Once complete, you’ll receive a binding, written estimate so you can plan your budget with confidence.

No Hidden Fees

We believe in upfront clarity — all charges are disclosed in writing before your move begins.

Here’s what we never hide:

Transparent Pricing Breakdown
Potential Fee How By Design Handles It
Stairs or Elevator Use Included in your quote after site review.
Long Carries or Restricted Access Pre-assessed and priced transparently — no last-minute add-ons.
Fuel Surcharges or Travel Time Disclosed and itemized in your estimate.
Weekend / After-Hours Work Offered for client convenience and quoted in advance.
Packing Materials or Bin Rentals Optional and clearly listed by quantity.

Payment Terms & Deposits

You’ll always know exactly what you’re paying for — and why.

We accept multiple payment options for your convenience, including e-transfer, cheque, and corporate credit card.

  • A modest scheduling deposit may be required to secure your move date.
  • No large cash deposits are ever requested — a practice we strongly discourage across the industry.
  • The balance is due upon completion, only after services have been delivered to your satisfaction.

This ensures complete accountability and peace of mind for every client.