
Pricing & Hidden Fees
Transparency You Can Trust
At By Design Commercial Moving Solutions, we believe transparency isn’t optional – it’s essential. We know that relocating your business involves significant planning and budgeting, and the last thing you need are unexpected costs or confusing invoices. Our commitment is simple: no surprises, no hidden fees — ever.How We Determine Cost
Every move is different — so our pricing reflects your specific project scope, not a one-size-fits-all rate. We offer clear, written estimates tailored to your business needs:- Hourly Rate: Ideal for small or local moves where time is the main factor.
- Flat Rate / Project Pricing: For large-scale relocations, installations, or multi-day projects.
- The size of your space and inventory
- The type of furniture and equipment being moved
- Access conditions (e.g., stairs, loading dock, elevators)
- Timing and scheduling needs
No Hidden Fees
We believe in upfront clarity — all charges are disclosed in writing before your move begins.
Here’s what we never hide:
| Potential Fee | How By Design Handles It |
|---|---|
| Stairs or Elevator Use | Included in your quote after site review. |
| Long Carries or Restricted Access | Pre-assessed and priced transparently — no last-minute add-ons. |
| Fuel Surcharges or Travel Time | Disclosed and itemized in your estimate. |
| Weekend / After-Hours Work | Offered for client convenience and quoted in advance. |
| Packing Materials or Bin Rentals | Optional and clearly listed by quantity. |
Payment Terms & Deposits
You’ll always know exactly what you’re paying for — and why.
We accept multiple payment options for your convenience, including e-transfer, cheque, and corporate credit card.
- A modest scheduling deposit may be required to secure your move date.
- No large cash deposits are ever requested — a practice we strongly discourage across the industry.
- The balance is due upon completion, only after services have been delivered to your satisfaction.
This ensures complete accountability and peace of mind for every client.

